The Horowitz Events Centre considers the health and safety of every guest, every performer, and every member of our team to be our first priority.
In compliance with Alberta Health Services and Alberta Government Guidelines, we have put the following measures in place to ensure that you can safely enjoy events in our venues. For more information on the Alberta guidance click here.
When attending an event at The Horowitz Events Centre, here are some new changes to our procedures and policies that participants should be aware of:
Tickets are limited to 100 seats per performance. Seating is assigned to ensure cohorts of guests are physically distanced inside the Horowitz Theatre.
Tickets must be purchased in advance through Eventbrite. Please note that your contact information may be disclosed to Alberta Health Services for the purpose of contact tracing, or as otherwise required by law or by public health orders.
Doors open 45 minutes prior to each performance.
Face masks are mandatory on the University of Alberta campus, and must cover nose and mouth.
Hand sanitizer stations are available throughout the venue.
Water fountains will be out of service.
We will facilitate gradual, phased entry and exit of audience members by using staff and signage.
Latecomers will be admitted at the appropriate moment.
Streaming options will be made available whenever possible so the event can be enjoyed from the comfort of your own home.
Masks are required in every part of the building, and can only be removed while eating or drinking.
We will have a very streamlined process for entering. Please wear a mask when entering the building and follow signage to the entrance of the venue. Once your ticket is scanned, our staff will guide you to the theatre doors when you will be connected with an usher who will show you to your seats.
Our air handling units will be operating at maximum capacity and meet best practices.
Yes, bar service will be avaliable depending on the event
Merchandise sales for photography, videography, media and clothing will vary based on the event. Pre-purchase or online purchase options may be avaliable when they are not offered in the venue.
There is increased frequency of cleaning and disinfecting high-touch surfaces via our facilities and operations staff. Hand sanitizer is provided throughout the building along with hand soap at each sink location. Seats and armrests are cleaned betweens events in MHT.