Attending an Event

Our Event Calendar only lists shows which tickets are available to public or the organizers have requested we list. There may be private events taking place not listed on our Event Calendar. Additionally, we do not list meetings on the calendar. We recommend you contact the event organizer for more details about the event. Please note that we cannot give out information about events not listed on the calendar.

All of our venues and meeting spaces in the Students' Union Building offer full accessibility.

As the Horowitz Theatre has fixed seats, there are additional details on accessible seating which you should review if you believe it might be a concern. Please refer to our theatre accessibility information here.


Tickets

For tickets purchased through Eventbrite, visit the main page for the event on Eventbrite and the refund policy will be listed on the page. See Eventbrite's help article on refunds.

For tickets purchased directly from an organizer, please contact the organizer directly for refunds.

All ticket refunds and exchanges are at the discretion of the event organizer and the Horowitz Events Centre will defer to them.

Most public tickets can be purchased online through our Events Calendar, any and all information about tickets for an event will be located on it’s page in our Event Calendar.  In some cases, tickets will need to be purchased directly through the event organizers or other methods.

This generally means the tickets are general admission. Seats will be taken on a first come, first serve basis. You will not be able to select a specific seat when purchasing unless you require an accessible seat.

If you require an accessible or wheelchair seat please contact us directly at 780-492-4764 to purchase it directly. Please see our policies on accessible seats here for more information.

Online tickets that are not bought from Eventbrite are third party and the Horowitz Events Centre does not accept liability for any fraudulent tickets or their resale pricing. No refunds or admission will be granted for fraudulent tickets purchased through a third party.

Please be aware of the risks of third party ticket scalping before purchasing.

Each person, including children and infants in arms, must have a ticket for each performance. Any patron may be required to leave if found to be disturbing other patrons.


Miscelaneous

We regularly collect resumes for work at the Horowitz Events Centre. You can see open positions here. Please note that for certain positions we only contact applicants when we are looking for staff.