Purchasing Tickets

Tickets for events at the Horowitz Events Centre are available throught different outlets or services depending on the event. Information on purchasing tickets for public events can be found on our Events Calendar. For some events, tickets may be available at a retail outlet or directly through the organizers. This information is located on the events in our Events Calendar.

Online ticket sales for events at the Horowitz Events Centre can be found exclusively at Eventbrite. These tickets are sold on behalf of event organizers who determine the price and availability. Tickets listed on Eventbrite can also be purchased in-person from our main reception, located on the second floor of the Students’ Union Building on the North Campus of the University of Alberta.

Private events are not listed on the Horowitz Events Centre website. For details on these bookings, please contact the event organizer directly.

Box Office and Will Call Pickup

If you have purchased tickets for pick up at Will Call the Box Office will be normally be open 1 hour before the show starts. Please come with your ID and purchase confirmation to pick up your tickets.

The Box Office will remain open for at least 30 minutes after the show starts.

Accesible Seating Tickets

To purchase accessible seats and companion seats please contact us at 780-492-4764 or tickets@horowitzevents.ca.

For tickets purchased through Eventbrite, visit the main page for the event on Eventbrite and the refund policy will be listed on the page. See Eventbrite's help article on refunds.

For tickets purchased directly from an organizer, please contact the organizer directly for refunds.

All ticket refunds and exchanges are at the discretion of the event organizer and the Horowitz Events Centre will defer to them.

Most public tickets can be purchased online through our Events Calendar, any and all information about tickets for an event will be located on it’s page in our Event Calendar.  In some cases, tickets will need to be purchased directly through the event organizers or other methods.

This generally means the tickets are general admission. Seats will be taken on a first come, first serve basis. You will not be able to select a specific seat when purchasing unless you require an accessible seat.

If you require an accessible or wheelchair seat please contact us directly at 780-492-4764 to purchase it directly. Please see our policies on accessible seats here for more information.

Online tickets that are not bought from Eventbrite are third party and the Horowitz Events Centre does not accept liability for any fraudulent tickets or their resale pricing. No refunds or admission will be granted for fraudulent tickets purchased through a third party.

Please be aware of the risks of third party ticket scalping before purchasing.

Each person, including children and infants in arms, must have a ticket for each performance. Any patron may be required to leave if found to be disturbing other patrons.