General

Please fill out the Booking Inquiry Form. To ensure the best quality of service we only take booking requests online. We will not be able to process bookings or provide estimates over the phone.

Earlier is always better. We recommend that you contact us as soon as you are thinking about having an event. The details don't need to be confirmed until later in the process. Depending on the venue you are interested in, there might be minimum timelines we need to be contacted by. See the individual venue pages for more details.

Once you have submitted a booking request through the online form, please allow up to 5 business days to receive a reply. Bookings are handled by the Coordinators in the order they are received. A coordinator will then work with you to place a hold, discuss event details, and build a contract and estimate. We reccomend submitting a booking request at least 2-4 weeks before the venues confirmation deadlines.

Arrangements for specialized equipment or other special rentals can be made with our Client Coordinators and Technical Director.

Yes - The Horowitz Theatre prides itself on its experienced and welcoming staff. We will schedule our staff to ensure your event is a success. Volunteers are always welcome but must be supervised and under the direction of HEC staff.

All renters require insurance. Please check with your current insurance provider, and ask about commercial liability insurance. If you do not have an insurance provider, we recommend PAL Insurance. We require commercial liability insurance for a minimum amount of $2,000,000, and the Horowitz Theatre must be named as additionally insured.

Student groups registered with the Students’ Union are already covered by our insurance. University faculties and departments must have the Head of the department sign a letter of confirmation stating that you are adequately covered for insurance purposes, and we will provide the form letter to you with your estimate and contract.

Yes. SOCAN is a tariff collected for playing copyright music at the event, it is the responsibility of the HEC to collect this fee to submit to the Music Industry Association. Re:Sound is a licencing fee mandated by the Copyright Board of Canada. Please ask your Client Coordinator for more information.

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Catering

Yes. However, external catering services will incur a charge of 10% of the total external invoice. 

The larger the event, the earlier notice we require. For most events, catering orders should be submitted 14 days in advance, and final numbers are required 7 days in advance. Adjustments of 3% can be accomodated 3 days in advance.

We do offer food tastings for larger events and weddings. Please contact us for more information.

Plated dinners will include staffing..

Gratuity and the catering handling fee will be included on your estimate.


Bar

No. All alcohol will be ordered by or provided by the HEC. The HEC is able to order in special liquor orders 

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Ticketing

Please view our Ticketing Policy for our complete policies and procedures.