Purchasing Tickets
Online ticket sales for events at the Horowitz Events Centre can be found exclusively at ShowClix. These tickets are sold on behalf of event organizers who determine price and availability.
At times, tickets for events at the Horowitz Events Centre may be available directly through the organizers of the event rather than online. Information on purchasing tickets for public events can be found on our Events Calendar.
Private events are not listed on the Horowitz Events Centre website. For details on these bookings, please contact the event organizer directly.
Box Office & Will Call Pickup
If you have purchased tickets for pickup at Will Call, the Box Office generally opens one hour before the show starts. Please bring your ID and purchase confirmation to pick up your tickets.
The Box Office will remain open for 30 minutes after the show begins, or until the end of the intermission if one has been scheduled.
Tickets for Accessible Seats
To purchase accessible and companion seats, please contact us at 780-492-4764 or tickets@horowitzevents.ca.
For tickets purchased through ShowClix, visit the purchase page for the event on ShowClix to find more information on the show's specific refund policy. See ShowClix's help article on refunds.
If you purchased Refund Protection while purchasing through ShowClix, please check your original purchase email on how to request a refund. The Horowitz Theatre is unable to provide refunds directly if Refund Protection is purchased.
For tickets purchased directly through an event organizer, please contact them directly for refunds.
All ticket refunds and exchanges are at the discretion of the event organizer and the Horowitz Events Centre will defer to them.
Most public tickets can be purchased online through our Event Calendar. In some cases, tickets will need to be purchased directly through the event organizers or other methods.
If you aren't able to select a specific seat when purchasing through ShowClix, the event is likely general admission. For all general admission shows, seating takes place on a first come, first served basis. You won't be able to select a specific seat when purchasing unless you require accessible seating.
If you require an accessible or wheelchair seat, please contact us directly at 780.492.4764 or tickets@horowitzevents.ca.
Online tickets that are not bought from ShowClix are third party, and the Horowitz Events Centre does not accept liability for any fraudulent tickets or their resale pricing. No refunds or admission will be granted for fraudulent tickets purchased through a third party.
Please be aware of the risks of third party ticket scalping before purchasing.
Each person, including children and infants in arms, must have a ticket for each performance.
